Emergency 2-hour remote assistance via FB messenger\n\n? Client called around February 26, 2022 8:18 AM asking for assistance on their error while upgrading from Ingres 10.2 to Actian X Ingres 11.1 version\n\n? II_DATABASE doesn?t seem to be writeable due to the following:\n\n    II_SYSTEM?s original location is /ii_database/ingres\n    Cannot find /ii_database/ingres location\n    /ii_database was changed to /II_DATABASE (take note of case sensitive)\n\n? DSI asked client to run ?chmod 777? and ?chown ingres:ingres? on II_SYSTEM, II_DATABASE and II_CKPT ? DONE, No effect\n\n? DSI asked the client to run ?echo $II_SYSTEM? and ?ingprenv? to check whether the $II_SYSTEM is /II_SYSTEM ? NOT EXECUTED\n\n? Client said the issue was resolved by rebooting the server at 10:00AM\n\n \n\nProduct: Ingres Version: 11.1\nPatch: 15633\nOS: Linux x86 64-bit\n\nServer: NEWDCDB01