Hi Sir Lex,\n\nGood day!\n\nAs per observation earlier:\n1. Inglogs was run at around 11:25 AM.\n2. Uptime.out shows that the server was up for 6mins.\n3. Errorlog.log shows that Ingres starts at 11:21 AM (Sir Alvin confirmed that he ran ingstart).\n4. The last entry on the errorlog.log was around 11:14 AM, followed by the start up at 11:21. Therefore, the server was down from 11:14AM up to 11:21AM (which is more or less 6mins before running inglogs). Server could not be ping, also third-party software Bitvise could not connect to the server.\n5. Errorlog.log did not log any major error or shutdown messages before 11:14AM.\n\nLooking at the previous inglogs sent last October 18, it was also the same case:\n1. Inglogs was run at Oct 18 07:50AM.\n2. Uptime.out shows that the server was up for 14hrs.\n3. Errlog.log shows that the Ingres starts Oct 17 07:40PM.\n4. The last entry on the errorlog.log was Oct 17: 05:46PM, 14hrs after running the inglogs. Also, errlog.log did not log any major error or shutdown messages before the Oct 17 05:46 PM.\n\nOur initial assumption was that the server automatically rebooted.\n\nPlease run the following:\n1. last -x | grep reboot | less > reboot_log.out\n2. last -x | grep shutdown | less > shutdown_log.out  \nand send us the result files.\n\nAlso please send us /var/log/messages.\n\nThank you!\n